Tag: ATT

The Return of Alan Price — and more on Kenny

For those of you who wanted to find Kenny Hill, I only remember his icon was ‘red’ and he was from Detroit, Michigan. He’s blocked so I can’t see him. But it’s “Kenny Hill” if you want to look him up. Yo! Kenny! Speak up, I’m sure you’d like to share your side of the […]

Corporate Identity Theft Continues

There’s so much more now. This morning at 850am I received a call from Kathy at the AT&T Fraud department who said our lines were still being forwarded (which didn’t seem right because I can call myself and it rings at the office). She refused to call to fix it, saying that she wasn’t authorized. […]

Corporate Identity Theft, Losing an SUV, Celebrity Deaths

First, RIP to ex-heartthrob Farrah Fawcett of Charlies Angels fame who died earlier today of cancer. Many of my friends and I were fond of looking at her iconic poster from the late 1970s / early 1980s. The poster is one of the most iconic, if not the most iconic one of its era. She’ll […]

Good Customer Service: AT&T and Staples

You may remember a previous post about AT&T U-verse service. In the comments, I praised Nancy the tech who called to try and help. She ultimately failed but took notes on some of the things I discovered. Turns out, one of the theories that the problem lies between BellSouth and AT&T (actually being run by […]

AT&T’s U-Verse Service

A number of my friends have this and seem to be pleased. U-verse is vDSL — even though when I ordered it, they told me it was FibreOptic — and has speeds up to 18MBPS. It’s not been available in my neighbourhood until this month, though the product itself is a few years old. Normally […]