Tag: Customer Service

It’s A Quarter Million!

It’s official. I’ve broken the quarter-million mark. 17 October 2004 was the start date. I passed the quarter million mark 2 Jan 2010. Congratulations to me. And thanks to all of you for putting up with this blog listening to what I have to say and sometimes even commenting on it. And now on with […]

Good Customer Service: AT&T and Staples

You may remember a previous post about AT&T U-verse service. In the comments, I praised Nancy the tech who called to try and help. She ultimately failed but took notes on some of the things I discovered. Turns out, one of the theories that the problem lies between BellSouth and AT&T (actually being run by […]